WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.
JOB SUMMARY:
The Senior Account Manager will be responsible for the satisfaction of clients’ needs in the most professional way, by direct communication, understanding of their desires and offering the best and the most creative solutions. Except for that, they will manage their own team, while being responsible for its professional development.
RESPONSIBILITIES:
•Develop long-term relationships with Kenes partners and the congress stakeholders, actively contributing to the growth and promotion of Kenes brands.
•Offering strategic insights and generating actionable recommendations for achieving business goals, seamless execution, and implementation.
•Responsible for direct management and professional/personal development and satisfaction of team members.
•Lead, motivate and empower the team, fostering a collaborative and high-performing work environment.
•Overall accountability for congress budgets.
•Achieve targets and maximize profits for all stakeholders.
•Effectively communicate messages, requests, and goals to the internal team and other departments within the company.
•Participate in meetings and collaborate with CRMs to develop and enhance partnerships.
•Design and produce documents and presentations for stakeholders.
•Recognize potential problems early and initiate/apply problem-solving skills and processes in a timely manner.
•Demonstrate comprehensive knowledge and accountability for all congress/stakeholders-related matters.
•Accountable for the delivery and quality of work produced by the team.
REQUIREMENTS:
•3-5 years of proven experience in client account management, including familiarity with concepts, practices, and procedures within a service environment.
•Experience in managing direct employees and teams – advantage.
•Excellent communication skills – oral and written.
•Problem solver that knows how to work in an intense environment.
•Excellent computer skills, including all Microsoft Office programs; knowledge of CRM – advantage.
•Professional-level English.
WHAT WE OFFER:
•Competitive salary and full-time labor contract.
•Flexible benefits program: food vouchers, optional additional health insurance, corporate discounts, etc.
•Fixed working hours (Monday-Friday).
•Hybrid working mode, excellent office location, and free shuttle bus from the metro station to the office.
•Gifts for special occasions, fruits, massages, and yoga classes in the office once per week.
•Real opportunities for professional development in a leading international company.
•Friendly team culture that promotes initial and continual professional education and team collaboration.
•Regular team events.
•Refer a friend program.
If you are interested in this position, please submit your CV in English.
Only shortlisted candidates will be contacted.
All documents will be treated with the strictest confidentiality.