Registration Specialist – Madrid/ Sofia

WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you’ll thrive both personally and professionally.

JOB SUMMARY:
We are looking for a highly organized and skillful person to join our international Registration Team. This includes providing assistance and taking care of the entire registration cycle as well as communicating with all parties involved in the registration process.

RESPONSIBILITIES:
Participant Registration/Coordination:
• Registration management in accordance with predefined work plan/timetable and in keeping with Kenes’ congress registration policies/guidelines;
• Responsible for the entire registration “life cycle” including entering participant data, communication with all parties involved in the registration process, generating registration reports based on relevant data to finalize accounts with all supplier’s post-congress;
Accommodation:
• Manage hotel room block for all invited speakers in sync with the Accommodation Sales team;
Ad hoc responsibilities:
• Support technical chat online during virtual congresses;

REQUIREMENTS:
• Bachelor’s degree – an advantage;
• Fluent English and Spanish- verbal and written communication;
• Computer skills – high level comprehension/ability, including Microsoft Office, ERP systems;
• Experience in Hotels, Tourism, Travel or Professional Event Management industry – an advantage;
• Experience working in any customer support related role – an advantage;
• Highly detail-oriented and very well organized;
• Ability to work independently and in a team, reporting problems as they arise;
• Ability to work in a fast-paced environment, to prioritize and meet tight deadlines;
• High level of customer service;
• Ability to travel abroad (4-5 times per year);

In case you are interested in this position, please submit your CV in English. 
Only short-listed candidates will be contacted. 
All documents will be treated with the strictest confidentiality! 

Job Category: Registration
Job Type: Full Time Hybrid
Job Location: Madrid Sofia

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