Application Support Expert – Sofia

As a part of the IT Team of Kenes, the Application Support Expert will be responsible for setting up operating software. This includes the provision of applications’ support for business critical tools/applications.

RESPONSIBILITIES:

• Setting up operating software;
• Building online forms;
• System configuration;
• Support of the system – troubleshooting and resolving technical issues related to software applications promptly and effectively.

REQUIREMENTS:

• Excellent knowledge of Microsoft Office and Outlook;
• Excellent knowledge in Excel and other systems;
• Basic knowledge of Salesforce;
• Minimum 1-2 years of professional experience in the IT field;
• Excellent English (verbal & written) – strong written and verbal communication skills;
• Customer service and technically oriented person.

WHAT WE OFFER:

• Competitive salary and full-time labor contract;
• Flexible benefits program: Food vouchers, Multisport cards, Additional Health Insurance, Corporate discounts, etc.
• Fixed working hours (Monday-Friday);
• Hybrid working mode, excellent location of the office and free shuttle bus from a metrostation to the office;
• Gifts for special occassions, fruits and massages in the office once per week;
• Real chances to develop professionally in a leading international company;
• Friendly team culture that promotes initial and continual professional education and team collaboration;
• Regular Team events;
• Refer a friend program.

In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!