Application Support Specialist – Sofia

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Job Category: Application Support
Job Type: Full Time
Job Location: Sofia

Kenes Group is looking for a highly motivated Application Support Specialist to join our global IT team.

As a part of the Applications Team, you will be responsible for the setup of Operating Software. This includes the provision of applications support for business-critical applications in a high environment.


  • Setup of Operating Software;
  • Support for software incidents within SLA;
  • Software vendor interaction;
  • System Q&A from the back office and as a user;
  • Prepare a system for meetings with scientific committees and allocate materials for meetings;
  • Generate progress reports, including statistical reports prior to/following abstract submission;
  • Support congress participants following abstract submission;
  • Set up/manage the scientific program (data entry, scheduling, program drafts, generating reports);
  • Prepare materials for print/online publication, including XML, eBook, congress app;
  • Work with the committee on the scientific program, including abstract processing/scheduling;
  • Receive/upload information/data to the congress database;
  • Adhere to work procedures and production deadlines.


  • Working knowledge of database concepts such as Excel functions;
  • Excellent knowledge of Microsoft Office and Outlook;
  • Excellent knowledge in Excel;
  • Experience in an end-user-based environment;
  • Minimum 1-2 years of professional experience in administration support;
  • Excellent English (verbal & written) – strong written and verbal communication skills with the ability to draft correspondence in English;
  • Highly detail-oriented, well-organized, and able to process vast amounts of data;
  • Ability to work in a fast-paced environment;
  • Service-oriented.


  • Competitive salary and full-time labor contract;
  • Additional social benefits such as food vouchers, transportation coverage, health insurance etc.;
  • Fixed working hours (Monday-Friday);
  • Hybrid – conveniently located modern office in Sofia and a home office option for a limited time;
  • Work in a multinational company;
  • Prospects for career and professional growth.

In case you are interested in this position, please submit your CV in English.

Only short-listed candidates will be contacted.

All documents will be treated with the strictest confidentiality!

Apply for this position

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