Application Support Specialist – Sofia

Kenes Group is looking for a highly motivated Application Support Specialist to join our global IT team.

As a part of the Applications Team, you will be responsible for the setup of Operating Software. This includes the provision of applications support for business-critical applications in a high environment.

RESPONSIBILITIES:

• Setup of Operating Software;
• Support for software incidents within SLA;
• Software vendor interaction;
• System Q&A from the back office and as a user;
• Prepare a system for meetings with scientific committees and allocate materials for meetings;
• Generate progress reports, including statistical reports prior to/following abstract submission;
• Support congress participants following abstract submission;
• Set up/manage the scientific program (data entry, scheduling, program drafts, generating reports);
• Prepare materials for print/online publication, including XML, eBook, congress app;
• Work with the committee on the scientific program, including abstract processing/scheduling;
• Receive/upload information/data to the congress database;
• Adhere to work procedures and production deadlines.

REQUIREMENTS:

• Working knowledge of database concepts such as Excel functions;
• Excellent knowledge of Microsoft Office and Outlook;
• Excellent knowledge in Excel;
• Experience in an end-user-based environment;
• Minimum 1-2 years of professional experience in administration support;
• Excellent English (verbal & written) – strong written and verbal communication skills with the ability to draft correspondence in English;
• Highly detail-oriented, well-organized, and able to process vast amounts of data;
• Ability to work in a fast-paced environment;
• Service-oriented.

WHAT WE OFFER:

• Competitive salary and full-time labor contract;
• Additional social benefits such as food vouchers, transportation coverage, health insurance etc.;
• Fixed working hours (Monday-Friday);
• Hybrid – conveniently located modern office in Sofia and a home office option for a limited time;
• Work in a multinational company;
• Prospects for career and professional growth.

In case you are interested in this position, please submit your CV in English.

Only short-listed candidates will be contacted.

All documents will be treated with the strictest confidentiality!