Industry Symposia Manual

• Submit Company logo and profile
• Order exhibitor badges
• Order Lead retrieval (Badge scanners)
• Submit ID Sign text for Pipe & Drape package
• Submit booth drawing (for “Space Only” booths)
• Submit other deliverables as per contract

To access the Portal, please click here.

Important Notes:

• The login details have been sent to the person signing the contract. This person is responsible for passing on the login details to a third party if needed.
• Access to all Portal services will be available only after submission of your company profile and logo.
• Only deliverables as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Congress Organizer: Kenes Group & ISAKOS

ISAKOS Director of Development: Beverlee Galstan

E-mail: bgalstan@isakos.com

Industry Coordinator: Elianne Baran Ganot

Tel: +41 22 908 0488 Ext: 921 | E-mail: eganot@kenes.com

Industry Liaison & Sales Associate: Victoria Eskenazi

Tel: +41 22 908 0488 Ext: 986 | E-mail: veskenazi@kenes.com

Audio Visual Coordinator: Mike Perchig

E-mail: nest@nest-av.com

Registrations: Tsvetina Berova

Tel: +359 876531195 | E-mail: tberova@kenes.com

Hotel Sales Manager: Anna Ivanova

E-mail: aivanova@kenes.com

Programme Logistics Coordinator: Hilary Merliner

E-mail: hilary@isakos.com

Contractors:

Internet/ WiFi (exclusive to Hynes): order webpage

Freight Handling & Onsite Logistic Agent:

• FREEMAN

Tel: +1 888-508-5054 | E-Mail: exhibit.transportation@freemanco.com

• Merkur (only for non-US companies)

Tel: +972-52-8890129 | E-Mail: irit.sofer@merkur-expo.com 

Plants and floral arrangements\ Cleaning Services\ Graphics & Signage\ Furniture

Please click here to place your order

Catering (exclusive to Hynes Convention Center)

Levy restaurants 

Name: Stephen Rykola

Order here: SRykola@Levyrestaurants.com

Hostesses & Temporary Staff Hire:

Back Bay Staffing Group

E-mail: dan@backbaystaffinggroup.com (+1 617.699.0872)

Please click here to see the Industry Sponsored Lunch Time Sessions!

*Timetable and halls are subject to change. The most updated timetable is published on the Congress website.

The Industry Lunch Time lectures and workshops will be offered to all Congress attendees at no charge during each lunch break. As a sponsor, you will be provided a meeting room to present hands-on workshops, video demonstrations, and/or lectures of your choice.

Lunchtime workshops have increased in popularity allowing for maximum exposure and personal interaction with meeting attendees.

Important notes:

• Industry Symposia are not included in main Congress CME credit.
• In order to support you in the best possible way, please share your plans and requirements with us. This information is invaluable for the success of your symposium. Please coordinate directly with the Industry Coordinator.
• We recommend arriving early to set up the hall prior to the start of your Symposium. A member of the Kenes Operational team will be available should you need any assistance. There is a 30 minute break between Educational Symposia and the start of Lunch Time Sessions. As a sponsor, you may use this time to set your room and to check in attendees.
• Handouts can be distributed at the entrance to the Symposium Hall at the start of the Lunch Time Sessions; however, it is NOT permitted to place material on the chairs inside the hall.
• We ask presenters to follow the time schedule precisely in order that the day’s events may run smoothly.

• Food and drinks are allowed to be taken into the symposium halls.
• Supporters who wish to order food and beverages for their meeting/hospitality room are welcome to do so directly with Levy restaurants: LGavrin@Levyrestaurants.com (+1 617.954.2189)
• Catering is exclusive to Hynes – Levy restaurants, and should be ordered in advance.
• For Lunchtime sessions, ISAKOS will order boxed lunches based on the total number specified in this form. Boxed lunches are $45/each. Price is inclusive of gratuity, taxes and service charges.  Sponsors will have the ability to increase/decrease order based on final registration numbers.
• If you are considering having catering together with the symposium, please note that additional charge will be applied for cleaning the hall immediately following the session.
• Please note that a 30-minute break has been built into the program, between Lunch Time Sessions and the start of educational sessions.  This break is mandatory per ACCME Guidelines and will be used to clean the halls.
• If you are planning to offer catering together with the symposium, it is recommended to indicate this in all publications (as long as it is in line with the supporter’s internal compliance policy.)

We strongly recommend scheduling a technical rehearsal in the hall itself and testing the Presentations during that rehearsal. Please plan directly with the conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com

A technical rehearsal is offered free of charge; however additional charges may apply, depending on hall availability and rehearsal requirements.

Speaker Lectern in Plenary Hall: Ballroom AB ·       Ballroom AB will include 2  lecterns with 2 Vertical Plasma screen in front of each lectern, facing the audience, projecting a PPT with the name of the speaker. ·       Please contact the Audio Visual Coordinator, Mike Perchig (e-mail: nest@nest-av.com), in order to design the images according to the required resolution. ·       The “digital” banner can include the title of the Symposium and the name and logo of the Sponsor. ·       Self-branding is not permitted
Lectern Banner Dimensions: for all the Halls except Plenary ·       27”W x 48”H ·       Self-branding of the lectern is not permitted ·       Signage exclusivity for Freeman (for orders, please click here)
Head Table dimensions in all the Halls ·       the Head Table can be 6ft or 8ft Wide and 30” High ·       Self-branding of the head table is not permitted ·       Signage exclusivity for Freeman (for orders, please click here)

If you are interested to have your own company branding for the head table and lectern, note that this should be arranged in advance, through the Industry Coordinator, Elianne Ganot, at eganot@kenes.com.

The default stage setting in the Halls includes 1 speaker lectern and the number of head tables depends of the maximum number of faculty (on any session):

 For alternative stage setting and/or different set-up, please contact the Industry Coordinator, Elianne Ganot at: eganot@kenes.com. All requests are subject to approval from ISAKOS and may require additional incurred fees.

Ballroom C, ISAKOS 2023

• Front projection screen, image of H15 X W26 feet approx.
• Data projector, at least 10000 ansi-lumens
• 43” Confidence monitor in front of the head table, showing the same PowerPoint image as being projected on the main front projection screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 6 wired microphones (2 head table,  1 lectern, 3 Questions & Answers) with stands (floor/table), 1 wireless headset microphone and connection         to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• Lighting system, illuminating the lectern and the head table.
• 2 x AV technicians to operate the above-mentioned systems.

Hall 304+306, ISAKOS 2023

• 2 x front projection screens, image of H11 X W20 feet approx. each
• 2 x Data projectors, at least 6500 ansi-lumens each
• 43” Confidence monitor in front of the head table, showing the same PowerPoint & Video images as projected on the main screens.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 8 wired microphones (2 head table, 2 lectern, 3 Questions & Answers) with stands (floor/table), 1 wireless headset microphone and connection       to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• Lighting system, illuminating the lectern and the head table.
• 2 x AV technicians to operate the above-mentioned systems.

Hall 302, ISAKOS 2023

• Front projection screen, image of H11 X W20 feet approx.
• Data projector, at least 6500 ansi-lumens
• 43” Confidence monitor in front of the head table, showing the same PowerPoint image as being projected on the main front projection screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 5 wired microphones (2 head table,  1 lectern, 2 Questions & Answers) with stands (floor/table), 1 wireless headset microphone and connection         to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• Lighting system, illuminating the lectern and the head table.
• AV technician to operate the above-mentioned systems.

Hall 311, ISAKOS 2023

• Front projection screen, image of H9 X W16 feet approx.
• Data projector, at least 6000 ansi-lumens
• 43” Confidence monitor in front of the head table, showing the same PowerPoint image as being projected on the main front projection screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 3 wired microphones (2 head table,  1 lectern ) with stands (floor/table), 1 wireless headset microphone and connection to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• AV technician to operate the above-mentioned systems.

Hall 210, ISAKOS 2023

• Front projection screen, image of H9 X W16 feet approx.
• Data projector, at least 6000 ansi-lumens
• 24” Confidence monitor on the head table, showing the same PowerPoint image as being projected on the main front projection screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 3 wired microphones (2 head table,  1 lectern ) with stands (floor/table), 1 wireless headset microphone and connection to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• AV technician to operate the above-mentioned systems.

Hall 207 and Hall 208, ISAKOS 2023 – in each

• Front projection screen, image of H7 X W14 feet approx.
• Data projector, at least 5500 ansi-lumens
• 24” Confidence monitor on the head table, showing the same PowerPoint image as being projected on the main front projection screen.
• Laptop computer for PowerPoint presentations, including English version of Windows and Office, USB port, sound card – located at the lectern and networked to the Speakers’ Ready Room.
• Laser pointer ( as back-up, we recommend using the cursor of the laptop computer as a pointer ).
• A. (sound) system, which covers the hall and the stage, including 3 wired microphones (2 head table,  1 lectern ) with stands (floor/table), 1 wireless headset microphone and connection to sound from computers (mini PL plug) at the lectern.
• An iPad for the moderator, to watch the questions sent by the App. of the ISAKOS
• Audio monitors for the lectern and the head table.
• AV technician to operate the above-mentioned systems.

For further details, please contact the conference Audio Visual: Mike Perchig at: nest@nest-av.com

Presentations Upload Onsite

If you are using a PowerPoint presentation (or any other PC-based application), please note that you have to deliver it on a USB Memory stick to one of the technicians in the Speakers’ Ready Room (Room 313) as soon as you arrive at the Venue and no later than 2 hours before the start of the session.

Please note that only conference computers are used in the session halls. These are supplied with Office 2019 (at least) and the native ratio of the projection on the screens in the halls is 16:9.

If you include video clips in your PowerPoint presentation, be sure to test it with the technician in the Speakers’ Ready Room at least 2 hours before the start of the session or as soon as you arrive at the venue in the morning. Please make sure to check it with the technician in the session hall where your lecture is taking place, during a coffee or lunch break prior to your session, at least 30 minutes before the start of the session – even after checking it in the Speakers’ Ready Room.

Important Note for Macintosh Users

To use MAC presentations on the PC compatible conference computer, please note that you need to prepare it according to the instructions below, before taking it to the speaker room:

• Convert it to PowerPoint or PDF. Use a common font, such as Arial, Times New Roman, Verdana etc. (Special characters might be changed to a default font on a PowerPoint-based PC).
• Insert the images as JPG files (and not TIF, PNG or PICT – these images will not be visible on a PowerPoint based PC).

Technical Rehearsal

As previously mentioned, we strongly recommend scheduling a technical rehearsal and testing the Presentations during the rehearsal. Please make arrangements directly with the conference Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com

Please submit the final Lunch Time Session Agenda by clicking here to fulfill all the information asked in the form, no later than Thursday, April 27th, 2023.

We kindly ask you to send the Speaker biography and photo, with the following specs, to the Industry Coordinator, Elianne Ganot at: eganot@kenes.com.

✓ Speaker Bio – up to 200 words.
✓ Speaker Photo – 180×240 px, JPG Format

In case of changes to your symposium title or program, please inform the Industry Coordinator, Elianne Ganot at: eganot@kenes.com.

Due to accreditation criteria for this conference, which is ACCME certified, the following rules must apply:

Guidelines to follow when creating your promotional items and content:

• ISAKOS 2023 logo should NOT be used in any promotional materials created by the supporter.
• Materials created by companies should NOT utilize the main event marketing look and feel.
• When promoting your symposium, please always indicate on any of your promotional materials: This session is not included in the main event CME/CPD credit
• When promoting your symposium, you are allowed ​to use the phrase: Official symposium of the 14th Biennial ISAKOS Congress 2023.
• When creating adverts for mobile app, program book and mailshots it is allowed to promote product, symposia, or company promotion. Only when promoting symposia please always indicate the following text inside: This session is not included in main event CME/CPD credit

Advertisement in the Mobile App

Supporters who are entitled to a mobile app advertisement, are kindly requested to submit the file via email to the Industry Coordinators: Elianne& Oana eganot@kenes.com  & ogiurgiu@kenes.com

 no later than Monday, May 8th, 2023

• For Event Banner advertisement: appears when clicking into the specific event in the ‘Events’ section of the Mobile App.

File format: PNG or JPG

Size: 1000px x 500px

• For Generic App Banner advertisement: appears at the bottom of the Mobile App in certain sections, like the Directory.

File format: PNG or JPG

Size: 480px x 50px (for smartphones)

          800px x 66px (for tablets)

Important: Please send the both size files and the URL you wish to link to the advertisement.

Promotional Email Blast

For supporters entitled to an exclusive e-mail blast as per their signed contract, kindly submit the files by Monday, May 8th, 2023 via email to the Industry Coordinators Elianne& Oana eganot@kenes.com  & ogiurgiu@kenes.com

Please send the HTML version of your mailshot and other relevant files together in zip folder and send us everything with the subject line.

Please click here to download the e-mail blast design requirements. These guidelines should be forwarded to your web-designer/Programmer.

Important notes:

• In case the webmail is promoting a sponsored symposium, please include the following disclaimer: This session is not included in main event CME/CPD credits.
• It is not allowed to use ISAKOS logo. The conference banner will be added to the webmail’s header by Kenes.
• The “From” field will be “ISAKOS 2023 Supporters”
• The exact launch date will be determined by Kenes in due course. The E-mail Blast will be sent out to the pre-registered delegates who have agreed to receive promotional material from supporters.

Push Notification via Mobile App

For supporters entitled to push notification via the mobile app as per their signed contract, kindly submit the text by Monday, May 22nd, 2023 via e-mail to the Industry Coordinators Elianne& Oana eganot@kenes.com  & ogiurgiu@kenes.com according to below guidelines:

• Message title – Maximum 40 characters including spaces
• Message body – Maximum 140 characters including spaces

Important:

• Please specify your preferred date and time (Boston local time) when submitting the text.
• We will do our best to accommodate this request. The final schedule of the push will be determined closer to the conference, considering the overall push notifications schedule of the conference.
• Push notifications will be sent out during official breaks only in order not to disturb the participants who are inside session halls when sessions are taking place.
• The updated program timetable including list of breaks can be found on the conference website under “Interactive agenda” page (click here).
• Content is subject to the approval of ISAKOS.
• Please make sure to indicate company name either on the title or in the message body.

Kindly note:

• Push Notifications are sent only to participants who download the app and accept to receive notifications.
• Push notifications look different across various browsers, device types, and operating systems.

Advert Inside the Final Program

Supporters entitled to an advert inside the final program as per their signed contract, are kindly asked to submit the file no later than Monday, May 8th, 2023 by e-mail to the Industry Coordinators Elianne& Oana eganot@kenes.com  & ogiurgiu@kenes.com

• PDF format, Press quality, CMYK only, Fonts and images embedded.
• Please be sure to leave an extra bleed of your artwork around the edge (bleed) to allow more leeway when the printer trims the pages.
• Dimensions:
  • 1.Folded: 8” w x 4” h
  • 2. Output: 100%
  • 3. CMYK
  • 4. Inks: 4/4
  • 5. bleed: .125″

Bag Inserts

Bag inserts are to be printed and delivered by the supporter. Should you be entitled to a bag insert as per your contract, please follow the below procedure:

1. Please submit the final artwork (prior to printing) for approval no later than Monday, May 15th, 2023 via email to the Industry Coordinator,Elianne& Oana eganot@kenes.com  & ogiurgiu@kenes.com
2. The bag insert should not exceed a double side of standard A4 dimensions.
3. Bag Inserts cannot be larger than 8  1/2” x 11” and a maximum of four pages.
4. When promoting Sponsored Symposium, please include the following text: This session is not included in main event CME/CPD credit.
5. A quantity of 3000 inserts is requested. We recommend checking the latest registration numbers with the Industry Coordinator, before printing.
6. Bag inserts must arrive at the advanced warehouse no later than June 8th, 2023, to be included in the Conference bags. After this date, an additional after deadline charge will apply.

Important Notes Regarding Shipping of Bag Inserts:

• Inserts that do not arrive to the warehouse by June 8th, will be received at the warehouse with an additional after deadline charge. Materials that do not arrive to the warehouse by June 15h will not be included in the Conference bag.
• Freeman is the official logistic agent for the ISAKOS 2023 Conference. To assure the safe and timely arrival of your inserts, we strongly recommend sending the Inserts via Freeman warehouse (fees will incur). Further details can be found in the in the Shipping Instructions.
• For non-US companies only, please contact: Irit Sofer at: irit.sofer@merkur-expo.com, Tel: +972-52-8890129
• Inserts that do not arrive to the venue by 9:00 on June 15th, 2023, will not be included in the conference bag.
• Any deliveries made directly to the venue without going through the official logistics agent, will be at the supporter’s own risk. If they do not arrive on time or are mislaid, the Conference organizers and official logistics agent will not take any responsibility.

1.  Session Hall Signage

Self-Standing Sign at the Entrance:

One stand-alone sign to be placed at the entrance of the session hall 30 minutes prior to the sessions published start time. Please make sure to indicate the following disclosure on the sign: This session is not included in main event CME/CPD credits.

2.  Self-standing signage in the Exhibition Area

The Supporter is entitled to place one sign (W85cm x H200cm) advertising the Symposium on the day of the session only. The sign may be placed in the exhibition area during exhibition opening hours. Please liaise onsite with the Industry Coordinator and Exhibition Manager regarding exact time and location.

Notice: Due to CME/CPD accreditation criteria, you may not place signage advertising your symposium in any other locations unless coordinated with Kenes staff onsite.

Please inform if you will provide/order signage for your session until Monday, June 5th, via email to the Industry Coordinator, Oana Giurgiu at: ogiurgiu@kenes.com 

Wi-Fi: Free Wi-Fi will be available at the conference venue. Please be aware that public Wi-Fi capacity is limited. Therefore, it is restricted to email and web browsing activity.

Should you require Wi-Fi or an internet line during your symposium, please click here!

Meeting Rooms / Hospitality Rooms: Supporters interested in renting a meeting room during ISAKOS 2023 Conference, should contact the Industry Liaison & Sales, Victoria Eskenazi at: veskenazi@kenes.com

Parking: Please be informed that there is no on-site parking at the Hynes Convention Center.

Waste Disposal: Please note that it is the supporter’s responsibility to leave the symposium session hall in a clean and tidy manner once the symposium has finished. Any items such as leaflets, banners, roll-ups must be removed from the hall at the end of the session. Any discarded waste, including promotional material, left behind will be removed by the conference organizers at the expense of the supporter concerned.

“K‐Lead” Application – Barcode Scanner Application (no device is included)

Lead Retrieval Wireless Barcode Readers can be a helpful tool for receiving contact information about participants who attend your symposium. Barcode readers may be purchased in advance via the Exhibitors’ Portal no later than Monday, May 15th, 2023.

We are pleased to offer you the “K-Lead” Application. Exhibitors / Supporters can download the “K-Lead” app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ contact information with a quick scan of their badge.

The advantages of the “K-Lead” application:

• Effortless process using registration badge barcode.
• Allows to immediately view the leads information.
• Ability to insert exhibitor’s comments for each lead.
• Application is available for download from Apple store or Google play: “K-Lead App”.
• Cost per unit – USD 600 (excluding 4% credit card charges fees, excluding VAT if applicable)

The Application should be installed on your company / personal device (tablet / smart phone). Operational information will be sent in due course.
To order “K-Lead” Application, please access the Exhibitor’s Portal https://exhibitorportal.kenes.com
Deadline: Monday, May 15th, 2023.
Additional fee will be applied for order received after above deadline.

Please Note:

• Device is not included. The Application should be installed on your company/personal device (tablet/smart phone).
• In accordance with the general data protection regulation (GDPR), Kenes Group has updated its privacy policy. You can view our updated privacy notice here.
  Kenes will not share delegate’s personal data with third parties without their consent.
  Please note that similarly to sharing a business card, presenting a delegate badge for scanning at exhibition booths or industry symposia constitutes an expression of consent to share their personal details with the company that is scanning their badge so that it may contact them in the future.
• Barcodes on delegate’s badges contain contact information as supplied by the delegate or the agency responsible for the registration process of the delegate. We regret that in some cases, such as when group registration is completed by a company, we may not be in possession of the full contact details.
• In addition, please note that neither Kenes Group nor the Organising Committee is responsible for the content of the information.

If further assistance is required to place your order, or you have not received your login details, please contact the Industry Coordinator, Elianne Ganot at: eganot@kenes.com

Kindly note that Freeman has been appointed the official forwarding agent and clearance agent for this Conference.

Important: All cargo should be insured from point of origin.

Please note that all advanced shipments and deliveries to the Freeman warehouse, including by courier, must be coordinated with Freeman.

In order to assure receipt of sent materials, please contact Freeman:

exhibit.transportation@freeman.com

Phone nº: +1 888-508-5054

For shipping instructions and tariff please click here.

Important note:

For Europe Shipments only, please contact:

Merkur

Ms. Irit Sofer

irit.sofer@merkur-expo.com

Tel: +972-52-8890129