Membership Coordinator

17.11.2022
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Kenes Associations” is the professional arm of Kenes Group that provides association management services worldwide. Specialized in service for national, regional and international non-profit scientific organizations, we currently manage over 15,000 members for numerous associations.

We are looking for a Membership Coordinator to join our team and to support the membership management of our non-profit clients. In this role you will manage the membership database, support members with their applications, renewals and payments and work with our account managers to recommend and develop activities to grow membership.

MAIN RESPONSIBILITIES:

  • Ensuring all membership applications, renewals and payments are processed correctly;
  • Updating and maintaining member information;
  • Responding to member queries on a daily basis;
  • Supporting the implementation of the membership database;
  • Producing mailing lists and coordinating email communications in liaison with Association Account Managers;
  • Providing regular membership statistics, reports and adhoc data;
  • Assisting Association Account Managers to develop membership growth plans;
  • Coordinating the membership booth at society events and related events as required;
  • Development of standards and procedures for membership operations.

REQUIREMENTS:

  • Minimum 2 years of prior experience in a similar administrative, customer service, marketing role;
  • High familiarity with MS Excel. Database experience;
  • A team player;
  • Attention to detail and service orientated approach;
  • Excellent organizational and time management skills;
  • Good communication and interpersonal skills;
  • Proficiency in English- verbal and written.

WHAT WE OFFER:

  • Competitive salary and full-time labor contract;
  • Additional social benefits as food vouchers, transportation coverage, health insurance etc.;
  • Fixed working hours (Monday-Friday);
  • Hybrid work model – conveniently located modern office in Sofia and a home office option;
  • Work in a multinational company;
  • Prospects for career and professional growth.
In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!

Please email your CV to: vdzhelepova@kenes.com

Position Code: #12345